FAQs

CUT-OFF TIME AND NOTIFICATIONS

Our store hours is 9am-9pm Monday to Sunday, All others will be process via J&T Express for both NCR an Provincial. After 5pm we will start packing which is to be shipped for delivery the following day except Sundays, holidays or any advance announcements. You will receive a confirmation after placing your order. We may call or  message you directly, If necessary. You will also be notified via message  if your order has been dispatched for delivery.

 

AREA OF COVERAGE AND FEES

All NCR  and provincial deliveries will be paid with fixed amount.

 

POSSIBILITIES OF DELAY

Please note that peak hours, rainy weather and holidays schedules may affect delivery dut to volume of orders and heavier road traffic. We appreciate your  understanding.

 

PAYMENT

Payment may be made online via BPI online transfer and Gcash or use the available payment method. We humbly ask for your patience and understading as we work hard to fulfill each other with care.

 

RETURN AND EXCHANGES

No Items are to be returned or exchanged. Please ensure that you order correctly before buying.

 

FEEDBACK AND COMMENT

At GETGETAU, we value the quality of our products so rest assure that we will check your order prior to dispatching them to our third party courier.

Given this, we regret to inform you that we are not liable for any damages or misleading caused by the courier. But please do let us know for any feedback so we can better serve you by sending us an email at amr01463@gmail.com or reaching us on our social media accounts.

Thank you.